Welcome to Diamond Detailing. These terms and conditions govern your use of our auto detailing services. By using our services, you agree to comply with and be bound by these terms. Please read them carefully.
1. We provide professional auto detailing services, including but not limited to interior and exterior cleaning, polishing, waxing, and more. The specific services and packages are outlined on our website or in-person consultation.
2. Appointments can be made through our website, phone, or in-person. We recommend scheduling appointments in advance to ensure availability. A deposit may be required for certain services. We reserve the right to reschedule or cancel appointments due to unforeseen circumstances.
3. Pricing for our services is outlined on our website and may vary based on the type of vehicle, condition, and services requested. Payment is due at the time of service completion, and we accept cash, credit/debit cards, or other forms of payment as specified.
4. Cancellations and rescheduling should be made at least 24 hours before the scheduled appointment. Failure to do so may result in a cancellation fee or loss of deposit.
5. We strive to provide high-quality detailing services, but the results may vary based on the vehicle's condition and other factors. We will inform you of any unexpected issues that arise during the detailing process.
6. You are responsible for disclosing any pre-existing damage, sensitivities, or unique characteristics of your vehicle before the service. We are not liable for any damage that occurs due to undisclosed issues.
7. We stand by the quality of our services. If you're not satisfied with the detailing results, please let us know within 48 hours of the service, and we will work to resolve the issue.
8. Please remove all valuable items and personal belongings from your vehicle before the service. We are not responsible for any lost or damaged items left inside the vehicle.
9. In cases of extreme weather conditions or other environmental factors, we may need to reschedule your appointment for the safety of our team and the quality of the service.
10. For the safety of our employees, please ensure that your vehicle is free from hazardous materials, chemicals, or other substances that could pose a risk during the detailing process.
11. We will collect and store personal information as necessary for providing our services. We will not share your information with third parties without your consent, except where required by law.
12. We reserve the right to modify or update these terms and conditions at any time. Any changes will be posted on our website, and your continued use of our services constitutes your acceptance of the modified terms.
13. These terms and conditions are governed by the laws of Michigan, and any disputes will be subject to the exclusive jurisdiction of the courts in that jurisdiction.
By using our auto detailing services, you acknowledge that you have read, understood, and agreed to these terms and conditions. If you have any questions or concerns, please contact us before proceeding.
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